Privacy Policy

1 Introduction

8jl app ("we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you" or "your") who access and use the 8jl app platform, including the website at https://8jl-app.net, the mobile application, and all associated services (collectively, the "Platform").

This Privacy Policy has been prepared in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. It describes the types of personal information we collect, the purposes for which we use it, the parties with whom we may share it, and the measures we take to keep it secure.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming policy, both of which are incorporated herein by reference. If you do not agree with the terms of this Privacy Policy, you must not use the Platform.

2 Data Controller

8jl app acts as the personal information controller in respect of the personal data collected through the Platform. As the personal information controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that such processing complies with applicable Philippine data privacy law.

If you have any questions about how your personal data is handled, or if you wish to exercise any of your rights as a data subject, you may contact our Data Protection Officer using the contact details provided in Section 15 of this Privacy Policy.

3 Personal Data We Collect

3.1 Registration & Identity Data

When you create an account on 8jl app, we collect the following information:

• Full legal name as it appears on your government-issued identification document
• Date of birth (used to verify that you meet the 21-year minimum age requirement)
• Email address and mobile phone number
• Residential address, including city and province (e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Username and encrypted password
• Government-issued identification document details (e.g., Philippine National ID, passport, driver's license) where required for identity verification

3.2 Financial & Transaction Data

To process deposits and withdrawals, we collect:

• Payment method details, including GCash account numbers, PayMaya account details, and bank account information for BPI, BDO, and Metrobank transactions
• Transaction history, including deposit amounts, withdrawal amounts, dates, and reference numbers
• Source of funds documentation where required for anti-money laundering compliance

3.3 Gaming & Betting Activity Data

• Betting history, game session records, wager amounts, and outcomes
• Bonus and promotion usage records
• Responsible gaming tool settings, including deposit limits, loss limits, and self-exclusion status

3.4 Technical & Device Data

• IP address and approximate geolocation data
• Device type, operating system, and browser information
• Session timestamps, login history, and access logs
• Cookie identifiers and similar tracking technologies (see Section 10)

3.5 Communications Data

• Records of your communications with our customer support team, including chat transcripts and email correspondence
• Feedback, survey responses, and complaints submitted through the Platform

4 How We Collect Your Data

8jl app collects personal data through the following means:

• Directly from you: When you register an account, complete identity verification, make a deposit or withdrawal, place a bet, contact customer support, or respond to a survey or promotion.
• Automatically: When you use the Platform, we automatically collect technical and device data through cookies, web beacons, log files, and similar technologies. This data is collected to ensure the Platform functions correctly and to improve your user experience.
• From third parties: We may receive data about you from identity verification service providers, payment processors (such as GCash and PayMaya), fraud prevention agencies, and regulatory authorities where we are legally required or permitted to do so.

5 How We Use Your Personal Data

8jl app uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your account on the Platform, including verifying your identity and age.
• Service delivery: To process your bets, deposits, and withdrawals, and to provide you with access to all features of the Platform.
• Legal compliance: To comply with our obligations under Philippine law, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and applicable gaming regulations administered by PAGCOR.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer support: To respond to your inquiries, complaints, and requests for assistance.
• Communications: To send you transactional notifications, account alerts, and — where you have given your consent — promotional communications about offers and new features on 8jl app.
• Platform improvement: To analyze usage patterns, conduct research, and improve the functionality, security, and user experience of the Platform.

6 Legal Basis for Processing

Under the Data Privacy Act of 2012, 8jl app processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform our contract with you — that is, to provide you with access to the Platform and its services in accordance with our Terms & Conditions.
• Legal obligation: Processing is necessary to comply with our legal obligations under Philippine law, including AML reporting requirements and gaming regulatory obligations.
• Legitimate interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent as the legal basis for processing — for example, for sending promotional communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7 Data Sharing & Disclosure

8jl app does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

7.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable privacy law.

7.2 Regulatory & Law Enforcement Authorities

We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where we are required to do so by law, court order, or regulatory directive.

7.3 Fraud Prevention & Security

We may share data with fraud prevention agencies and security service providers to protect the Platform and its users from fraudulent activity, identity theft, and other security threats.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of our business, your personal data may be transferred to the relevant successor entity. We will notify you of any such transfer and the privacy implications before it takes effect.

8 Data Retention

8jl app retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under Philippine law.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Gaming activity data: Retained for a minimum of three (3) years from the date of the relevant gaming session or bet.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and device data: Retained for up to twelve (12) months from the date of collection, unless required for longer for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

9 Data Security

8jl app implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS): All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher.
• Data encryption at rest: Sensitive personal data stored on our servers is encrypted using industry-standard encryption algorithms.
• Access controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-factor authentication: We offer two-factor authentication (2FA) for user accounts and require it for administrative access to our systems.
• Regular security audits: Our systems and infrastructure are subject to regular security assessments, penetration testing, and vulnerability scanning.
• Incident response: We maintain a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

10 Cookies & Tracking Technologies

8jl app uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the Platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Functional cookies: These cookies remember your preferences and settings to provide a more personalized experience on 8jl app, such as your preferred language and display settings.
• Analytics cookies: These cookies collect anonymized information about how users interact with the Platform, helping us understand usage patterns and improve our services. The data collected is aggregated and does not identify individual users.
• Security cookies: These cookies help us detect and prevent fraudulent activity, protect against unauthorized access, and maintain the integrity of the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

11 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by 8jl app:

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all data subject requests within fifteen (15) working days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

12 Children's Privacy

8jl app is strictly an adult platform. You must be at least 21 years of age to register and use the Platform. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately using the details in Section 15.

We employ age verification procedures at registration and reserve the right to request documentary proof of age at any time. Providing a false date of birth to circumvent our age verification process is a serious breach of our Terms & Conditions and may result in account termination and forfeiture of funds.

13 Third-Party Links

The 8jl app Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to the 8jl app Platform and does not extend to any third-party websites or services that may be accessible through links on the Platform.

We are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information to those sites.

14 Updates to This Privacy Policy

8jl app reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the Platform. When material changes are made, we will notify registered users via the email address associated with their account and by posting a prominent notice on the Platform.

The updated Privacy Policy will display a revised effective date at the top of this page. Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Privacy Policy, you must cease using the Platform and may close your account in accordance with our Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how 8jl app protects your personal data.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 8jl app, please contact our Data Protection Officer. We are committed to resolving all privacy-related inquiries promptly and transparently.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your privacy concern. Information about the NPC and how to file a complaint is available through official Philippine government channels.